Terms of service

OVERVIEW

This website is operated by EspetoSul India. Throughout the site, the terms “we”, “us” and “our” refer to EspetoSul India. EspetoSul India offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional policies referenced herein.

These Terms apply to all users of the site, including browsers, customers, merchants and contributors.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.


SECTION 1 – ONLINE STORE TERMS

By using this site, you confirm that:

  • You are at least 18 years old, or using the site under supervision of a parent/guardian.

  • You will not use our products for any unlawful purpose under Indian law.

  • You will not transmit malware, viruses, or harmful code.

Violation of these Terms may result in termination of service.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason.

Your content (excluding payment details) may be transferred across networks. Payment information is encrypted.

You agree not to copy, resell or exploit any part of the Service without written permission.


SECTION 3 – ACCURACY OF INFORMATION

We do not guarantee that website content is accurate, complete or current. Use information at your own risk.


SECTION 4 – PRICES & SERVICE CHANGES

Prices may change without notice.
We may modify or discontinue services at any time.

All prices are shown in Indian Rupees (INR) unless otherwise stated and may include applicable GST.


SECTION 5 – PRODUCTS & RETURNS

Some products are available online only and may be limited in quantity.

Returns and exchanges are governed by our Refund Policy:

Product images are for illustration only; colours may vary.


SECTION 6 – BILLING & ACCOUNT INFORMATION

We may refuse or cancel orders at our discretion.

You agree to provide accurate billing and contact details.


SECTION 7 – THIRD-PARTY TOOLS

We may provide access to third-party tools “as is” without warranties.


SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party websites or services linked from our site.


SECTION 9 – USER SUBMISSIONS

If you send feedback or suggestions, we may use them without obligation or compensation.


SECTION 10 – PERSONAL INFORMATION

Your personal information is handled according to our Privacy Policy:

We comply with applicable Indian data-protection laws including the Information Technology Act 2000 and related rules.


SECTION 11 – ERRORS & OMISSIONS

We may correct pricing or content errors without notice.


SECTION 12 – PROHIBITED USES

You may not use the site to:

  • Violate Indian laws

  • Infringe intellectual property rights

  • Transmit malware

  • Harass or defraud others

  • Scrape or misuse data


SECTION 13 – DISCLAIMER & LIMITATION OF LIABILITY

The Service and products are provided “as is” without warranties to the extent permitted by Indian law.

To the maximum extent permitted under the Consumer Protection Act 2019, EspetoSul India will not be liable for indirect or consequential damages.

Nothing in these Terms limits rights you may have as a consumer under Indian law.


SECTION 14 – INDEMNIFICATION

You agree to indemnify EspetoSul India from claims arising from misuse of the site or violation of these Terms.


SECTION 15 – SEVERABILITY

If any clause is unenforceable, the rest remain valid.


SECTION 16 – TERMINATION

We may suspend access if you breach these Terms.


SECTION 17 – GOVERNING LAW

These Terms are governed by the laws of India.

Any disputes will be subject to the jurisdiction of the courts of [Insert City, e.g., Bengaluru / Mumbai / Delhi], India.


SECTION 18 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the site means acceptance.


SECTION 19 – CONTACT INFORMATION

Questions about these Terms should be sent to:

📧 enquiries@espetosul.in
📍 EspetoSul India